Frequently Asked Questions

The following are answers to some of the most common questions or problems users come across.

Recommended FAQs

Yes, free samples are available. Delivery cost is paid by clients.

The quotation could be provided within 24 hours once we know all detailed requirements.

We can accept small runs, but normally our MOQ is 5000pcs

10-30 days depend on quantity required after deposit. Except public holidays.

Yes,we can customize the packaging using your own brand, logo as your requirements.

Our payment terms is 50% of prepayment and balance before delivery.

FAQs About Products

Yes, we can customize colors according your requirements.

We have rigorous quality test system, raw materials and finished products must be inspected and signed by QC staff.

Provide us photos or videos on the problem, we will offer satisfied solutions if the problem were caused by us.

We provide all needed test reports for custom clearance. If you need special test report, we can provide samples for you to do the test.

Yes, you sell our products directly.